ABSTRACT
In previous research on consumer network usage behavior, the focus was mainly on how to collect information. Few studies have delved into consumers' psychological responses to information and whether they are also affected by emotional contagion. Due to the impact of the COVID-19 pandemic, uncertainties and risks for travel have increased. Both the positive and negative emotional performance of travel information sharers often affect receivers' feelings. This study explores whether the sharing of travel information on social network sites will have an emotional impact. It also explores how that might influence site members' attitudes and behavioral intentions related to travel. According to the study, people have recently been infected with negative emotions. They hope those emotions will be transformed into positive ones by sharing travel information during the pandemic. This study shows that emotional contagion can occur in both physical and virtual spaces, and it will further affect the recipient's attitudes toward certain tourist destinations and travel willingness.
ABSTRACT
The digitalization of society has changed the practices of social service professionals. The primary objective of this study was to explore knowledge of mobile health apps (mHealth), specifically a government-owned My Health Bank app, among Taiwanese social service college students. Whether these students can be the facilitators to promote mHealth apps' adoption for older adults was examined as well. The results showed that their awareness of this government-owned mHealth app was low. However, their perceptions and attitudes toward the My Health Bank app and older adults were very positive. The findings of the present study indicated that the potential of promoting mobile health apps' adoption for Taiwanese older adults through the support of prospective social service practitioners is reachable. The importance of mHealth adoption during the Coronavirus disease (COVID-19) pandemic was also discussed. Finally, the findings of this study provided several suggestions and research directions to support current and future social service practitioners to be well-prepared for the challenges of the digital society.